*Any non-standard product ordered specifically for you is non-returnable.

* Clearance items no return/refund.

*It is the responsibility of the Customer/Purchaser to ensure, prior to ordering that the product they have chosen is entirely suitable for the purpose for which they intend to use it.We cannot accept returns or refunds for change of mind reasons

*Returns and/or refunds will only be granted on Goods with an inherent manufacturing defect.

*Any goods that are returned damaged (except where the damage is an inherent defect) will not be refunded.

*You must return items in their original packaging and in the same condition as when you received them. If you don’t follow our item condition policy for returns, you may not receive a refund.

*Credits will not be issued on any shipping costs for return shipping. This cost is the responsibility of the customer. We advise customers to take shipping insurance on return merchandise.

*Unopened and/or unused items in their original condition may be returned upon presentation of the original invoice within 14 days of order receipt. Refunds will be processed to the original payment method; EFTPOS/Credit Card refunds must be processed against the original card details, the exact card used to make the original purchase.

*Please allow up to twenty-eight (28) business days from the date of delivery of the return before we complete our appraisal and approve the credit.

*Refunds will not be granted due to delays in delivery or inevitable man-made or natural disaster.

*The above is not intended to limit our obligations under the Australian Consumer Law in respect of consumer guarantees, including obligations on returns and refunds for defective product.